Healthcare Quality Assurance Success Story

Healthcare Quality Assurance Success Story

Description/Paper Instructions

Healthcare Quality Assurance Success Story
Reading for discussion 1

Healthcare Quality Assurance Success Story [Video file]. Retrieved from https://www.youtube.com/watch?v=ed1A6bENVNg (3:43)

Quality Initiatives. Retrieved from http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityInitiativesGenInfo/index.html

Top 10 Strategic Initiatives for Hospitals in 2013. Retrieved from http://www.beckershospitalreview.com/strategic-planning/top-10-strategic-initiatives-for-hospitals-in-2013.html

Discussion 1

1a. Based on background material and other external research you conducted, please discuss the difference between quality assurance and quality improvement initiatives relative to management in health care.

1b. Provide at least 3 examples of quality improvement initiatives implemented in your organization within the last 3 years and tell us how these initiatives contribute to successful quality assurance outcomes. Please support your response with proper citations.

Cite your source(s) and respond to the response below.

1a. Quality assurance is the process of assessing, correcting, monitoring, and identifying the crucial parts of patient care that are made to improve the quality of health maintenance services that is on track with attainable goals (Manzanera et al., 2018). The reason for quality assurance is to make sure that the front and back-end processes are effective. Examples of quality assurance activities include the processing of documents, checklists, standards, and project audits. Quality assurance assists an organization’s demands (Klein et al., 2021). It cuts cost and troubleshoots problems before it gets bigger. Quality improvement is the systematic way improve healthcare delivery to patients. These are processes that are measureable.

1b.Three examples of quality improvement in healthcare include pharmacist-led medication therapy management that lesssen the care cost, early recognition and outcomes through optimizing sepsis care and change competencies to lessen clinical variation (Jones et al., 2019). Quality improvement tools are strategies. The process includes establishing improvement goals, identifying strategies, choosing interventions and making an action plan. Things that are considered include quality improvement culture, aligned metrics, strong partnerships and consumer focus (Backhouse et al., 2020). Quality improvement seeks to delivering change, having better individual patient care., They also aim to innovate services in health care systems. Important steps also include understanding areas for improvement, collecting and analyzing data, communicating the result and committing to ongoing evaluation. So all these things have great effects on quality assurance.

References:
Manzanera, R., Moya, D., Guilabert, M., Plana, M., Gálvez, G., Ortner, J., & Mira, J. J. (2018). Quality Assurance and Patient Safety Measures: A Comparative Longitudinal Analysis. International journal of environmental research and public health, 15(8), 1568. https://doi.org/10.3390/ijerph15081568
Klein TA, Seelbach CL, Brannan GD. Quality Assurance. [Updated 2021 Mar 16]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2021 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK557503/
Jones, B., Vaux, E., & Olsson-Brown, A. (2019). How to get started in quality improvement. BMJ (Clinical research ed.), 364, k5408. https://doi.org/10.1136/bmj.k5437
Backhouse, A., & Ogunlayi, F. (2020). Quality improvement into practice. BMJ (Clinical research ed.), 368, m865. https://doi.org/10.1136/bmj.m865

Reading for discussion 2

• PESTLE Analysis (great site for analysis information on PESTLE [Political, Economic, Social, Technological, Legal andEnvironmentalfactors] at http://rapidbi.com/pestle/
• Porter’s Five Forces Model at http://www.quickmba.com/strategy/porter.shtml
• Understanding the purpose and use of benchmarking. Stroud, J. D. (n.d.) https://www.isixsigma.com/methodology/benchmarking/understanding-purpose-and-use-benchmarking/

Discussion 2

a. Select an organization for paper 4 (be sure it’s an organization that has been in business for at least 10 years). Make sure you choose an organization that will provide information to address core courses in the program, i.e., access to financials, demonstrates marketing strategies, etc. Provide a brief summary about your organization and why you selected it.

b. Determine your organization’s industry then review Porter’s five forces model and PESTLE analysis. Briefly provide a brief overview of how one or both of these analyses are useful in analyzing the organization you selected.

– Your selected organization does not have to be in business of ‘at least 10 years’. It can be a newer company but you want to make sure that it has been in existence long enough to provide you with enough information to analyze.
– Keep in mind that a publicly traded company is eminently easier to research, especially compared to non-profit organizations. However, if you decide to select a non-profit organization (not previously used by you for other courses), you may want to make sure that you can access a reasonable amount of information (e.g. financials, organizational structure, etc.).

You can also select a company that you know well such as a former or current employer. If this is the case, please do not disclose any information that the company deems to be confidential.

Cite your source(s) and respond to the response below.

a. For my Paper I will choose to research Walmart, Inc. Walmart Inc. (WMT) operates a worldwide network of retail stores as well as an e-commerce business. The company is known for its “everyday low prices” strategy in selling a wide variety of merchandise, including home goods, apparel, electronics, food, and more.
b. Porter’s 5 Forces examines the five forces that make a company competitive while helping identify its strengths and weaknesses, and Walmart definitely has a competitive advantage because of the products and services they offer. PESTLE is an analytical tool that identifies how various factors may affect an organization and its competitive standing. Porter’s 5 Forces identifies competition, new entrants into the industry, supplier power, buyer power, and the threat of substitute products and services in the market. PESTLE examines political, economic, sociocultural, technological, legal, and environmental/ethical factors. PESTLE analysis allows managers, marketing, and financial experts to examine specific factors (outside of money) when making decisions about the company’s services or products. In a way, both these analyses help to identify what is known as the SWOT analysis which is the makeup of most organizational strategies.

Hall, M. (2021). Porter’s 5 Forces vs. PESTLE Analysis: What’s the Difference? Retrieved from https://www.investopedia.com/ask/answers/041015/whats-difference-between-porters-5-forces-and-pestle-analysis.asp#:~:text=Porter’s%205%20Forces%20identifies%20competition,%2C%20legal%2C%20and%20environmental%20factors.

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